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Note: If you are contacting my office to request assistance with the EDD, please provide us with as much information on the issue as possible. It will be helpful to know key details, which may include the following: date the claim was filed, type of claim (UI, PUA, PEUC, FED-ED), whether you have a UI Online account, whether you have been able to certify for benefits, if you have received any benefits, and if so, when the most recent benefit was paid.